How will I be put in touch with a
There are four simple steps:
- You phone or email an Area
Co-ordinator (for details click
here) who will take some basic details, but
won't undertake counselling over the phone.
- The AC will contact suitable
counsellors, bearing in mind where you live and other information you've given,
to check availability.
- The AC will let you know the
contact details for the counsellor who can see you, and give you a reference
number - so that your name isn't used in any contact with the Service administration or your denomination.
- You phone the counsellor,
quoting that reference number, to arrange the initial session.
How long will it take to find a
We can't promise - but normally the AC
will be able to give you the counsellor's name within a week, and our
counsellors are usually able to arrange a first appointment soon after you make
Will the counsellor be a Christian?
Not necessarily - our first priority in
putting counsellors on our Register is that they are competent so that you get
high quality professional help. In many of the issues our clients bring, it
doesn't matter what the counsellor believes, any more than it matters what a
doctor treating a broken leg believes!
However, in fact the vast majority of
those who have asked to be part of the Service are committed Christians, and
ALL whom we have accepted to serve our clients have made a clear affirmation
that they will uphold and support the faith of their clients.
If it is important to you that your
counsellor is a Christian, make that clear to the AC and that will be one of
the factors they bear in mind. In just a small number of cases this may cause a
little delay in finding someone or you may need to travel further.
Can I choose a counsellor from my own
or another denomination?
If it is important to you that you see a counsellor who is from
your own denomination or if you want specifically NOT to see someone from your
own denomination, tell the AC. This may mean that it will take longer to find
someone for you, but we will do our best.
Can I choose a male/female counsellor?
If you particularly want a male counsellor, we will do our best to
find one for you, though they are much rarer than female ones, so it may take
longer and you may have to travel further. It's rarely hard to find a female
Will my counsellor pray with me?
Even if you are referred to one of our counsellors who is a
practising Christian (see above) this would be very unusual. They will not
offer to pray, and may decline even if you ask, as many counsellors would feel
uncomfortable with praying as part of the counselling process.
Who will be informed that I am receiving counselling?
In normal circumstances, NOBODY! Only you, the AC and counsellor
know, unless you choose to tell anyone else, including your denomination.
In very rare circumstances, ministers are asked by their
denomination to undertake some counselling. Even then, your counsellor will
only confirm that you have received counselling if they have your explicit
permission, and the content will ALWAYS remain confidential.